Privacy Policy

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Your Data, Your Rights—Club99’s Commitment to User Privacy

At Club99, we take privacy seriously. This policy explains how we collect, use, protect, and store your personal data when you use our services. By registering, logging in, or interacting with our platform, you agree to the terms outlined in this policy.

We are committed to protecting your information and complying with applicable privacy laws in Malaysia.

What Information We Collect

When you use our platform, we may collect the following information:

  • Full Name
  • Phone Number (for SMS verification)
  • Username and Password
  • Nickname
  • Email Address (optional, for support only)
  • IP Address and Device Information
  • Game Activity and Transaction History

How We Use Your Information

Your information is used for the following purposes:

  • To process your Club99 Register request
  • To authenticate access via the Club99 Login page
  • To verify your identity and secure your account
  • To process payments and withdrawals
  • To provide personalized promotions, rewards, and updates
  • To detect and prevent fraud or unauthorized access
  • To improve our platform’s performance and user experience

Data Protection and Security Measures

We use multiple layers of encryption, firewalls, and security monitoring to safeguard your data. All information is stored in secure servers with restricted access.

Only authorized personnel have access to your personal data, and all communications are encrypted to prevent leaks or interception.

Cookies and Tracking Technologies

Club99 uses cookies to improve your experience, including session management, remembering login credentials, and tracking user activity for analytical purposes.

You can manage or disable cookies through your browser settings, but doing so may affect the platform’s functionality.

Sharing of Information

Club99 does not sell or rent your personal information to third parties. However, we may share your data with trusted service providers who assist us in delivering core services such as payment processing and fraud prevention.

All third parties are contractually obligated to handle your data securely and in compliance with this privacy policy.

User Rights and Choices

As a registered user of Club99, you have the right to:

  • Access and review your personal information
  • Request correction of inaccurate data
  • Withdraw consent for data usage
  • Request deletion of your account and related data

To exercise these rights, please contact our support team via WhatsApp or through our online contact form.

Policy Updates

We may update this Privacy Policy from time to time. All changes will be published on this page with an updated revision date. Continued use of the platform signifies your acceptance of the revised policy.

For major changes, users will receive in-platform notifications or email (if provided).

Contacting Us

If you have any questions about this Privacy Policy or our data practices, please reach out to our support team. We are here to protect your rights and provide a safe environment for every player.